Privacy Policy

This privacy policy explains how Nestled Tours handles personal data when you use lidbeetlenest.click, make an inquiry, or book a guided architecture or photo walk. It is written in plain language and covers the information we collect, how we use it, when we share it, and the choices available to you.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Privacy data overview

01 · Collection

Data We Collect

When you contact Nestled Tours or submit a booking request, we may process your name, email address, phone number if you provide it, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser and device information to keep the website working and secure.

We collect only the details needed to handle inquiries, bookings, and site operation.
02 · Sources

Where Data Comes From

We receive personal data from website forms, email, and phone calls. Technical data is collected through normal website operation, including security logs and delivery records generated by your browser and device when you visit the site.

Most information comes directly from you; some technical data is created automatically when the site is used.
03 · Cookies

Cookies We Use

The site may use essential cookies needed for basic operation and cookies that remember privacy preferences. We do not confirm the use of analytics or marketing cookies on this website.

Our cookie use is limited and does not include confirmed analytics or advertising cookies.
04 · Controls

Cookie Controls

We use only essential cookies and cookies that store privacy preferences. You can block or delete cookies through your browser settings, but some parts of the site may not function properly if essential cookies are disabled.

Cookie settings can be adjusted in the browser, and preference cookies may be used to remember your choice.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We process personal data to answer contact requests, review tour date and group details, confirm routes, manage booking payment, carry out website security, and support technical delivery of the site. Where you provide accessibility or dietary information, we use it only to assess whether a route or arrangement can be confirmed for your specific request.

We use personal data only for the service steps that are relevant to your inquiry or booking.
Third-party sharing

Service Providers

We may share limited data with service providers that support website hosting, technical delivery, security, or message handling. These parties may process data only for the tasks they perform for us and are expected to protect it appropriately.

Operational recipients are used only where they are needed to run the website or handle communications.
Legal basis

Legal Disclosure

We may share personal data if we must comply with law, respond to a lawful request, protect our rights, or address security or fraud concerns. Any disclosure is limited to what is necessary for the specific purpose.

We disclose data to public authorities only when a legal duty requires it.
User Rights

Your Rights

You may have rights to know what data we hold, ask for corrections, request deletion in suitable cases, object to certain processing, or ask for a copy of your data. Some requests may be limited by legal obligations, security needs, or the need to keep records connected with a booking or inquiry.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To exercise your rights, send a clear request through one of the contact methods listed in this policy. We will review the request, confirm identity where needed, and respond within the period required by applicable law.

Requests should include enough detail for us to identify the data and verify the requester.
Data Retention

How Long We Keep Data

Inquiry records are kept for the time needed to respond and manage the related booking or service. Booking and payment-related records are retained for practical business and legal purposes, then removed or anonymized when they are no longer needed. Technical logs are kept for a limited period needed for security, troubleshooting, and service delivery.

We keep data only as long as needed for the purpose it was collected for, unless a longer period is required by law.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on this page and may use reasonable notice where appropriate. The date of the latest version should be checked before you submit new information.

We may revise this policy when our practices, legal duties, or website features change.
GDPR
Regulation

GDPR Overview

Under the GDPR, we process personal data only for stated purposes and on a lawful basis that fits the context, such as handling your request, managing a booking, meeting legal obligations, or relying on our legitimate interests where appropriate. We keep the scope of processing limited to what is needed for the service.

Regulation
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data when we act as controller for the website and booking-related services.
This overview is intended for users whose data is protected by the GDPR.
GDPR Rights

Your GDPR Rights

Where the GDPR applies, you may ask to access, correct, delete, restrict, or object to certain processing of your personal data, and you may request data portability in some cases. If processing is based on consent, you may withdraw it for future processing. We may need to confirm your identity before acting on a request.

GDPR rights are handled case by case, depending on the legal basis and the request made.

Contact for Privacy Matters

Email contact
office@lidbeetlenest.click
Telephone contact
+370 614 18320
Postal address
Durpyno gatvė 63, Dauparų-Kvietinių Seniūnija, 96173 Klaipėdos rajonas
Privacy contact